Frequently Asked Questions
Most asked questions from customers and people that have visited our webpage
• I BOUGHT AN ACCOUNT...WHERE CAN I FIND IT?
You can find your account in your email inbox. Make sure to check your spam folder and other email folders. If you can’t find it contact us via live chat or open a support ticket.
• Can i change email and password?
Yes, you can change both email and password of an account to yours instantly after purchase. You have the complete ownership over any account that you buy from our store.
• How long does it take for the account to be delivered?
Delivery is instant! It takes approximately 3-10 seconds for our automated system to deliver an account in your inbox. Facing issues? Contact us!
• CAN I CHANGE EMAIL & PASSWORD TO ALL ACCOUNTS?
*You can change email & password on all accounts except for accounts under the champions accounts category.
• CAN I CHOOSE MY SUMMONER NAME?
We are sorry but we don’t offer such a service. We try to make our account names look as nice and legitimate as possible. If you don’t like your account name you can always change it using 13.900 BE.
• WHAT IS YOUR LIFETIME WARRANTY ?
From the moment you buy a LoL account and on, if anything happens we will fix it at no additional cost or replace it with a new one for FREE. *Note: We can only fix and replace accounts and we can’t offer refunds as LoL accounts are virtual products.
• HOW DO YOU LEVEL YOUR ACCOUNTS?
We level our League of Legends accounts against real players, ensuring that each account has at least a 45% win rate often across a variety of different game modes. All accounts come with no bans or restictions (eg. low-prio queue).
• I get a payment error, what can i do?
Please check you have enough funds in the account/card/bank you are trying to use. If you’re certain you have enough funds and you still can’t pay contact us for help.
• How many accounts can i buy?
Due to the high demand, we only allow users to purchase 1 account per order (per time), but we can supply as many LoL accounts as you need so you can buy as many as you want to. If you’re looking to place a bulk order of League of Legends accounts, please contact us.
• How do i know that LoL Slaves is safe?
Here at LoL Slaves we take your safety and satisfaction very seriously. All our payments for League of Legends accounts are secured by full PCI compliance, meaning your payment information is 100% safe. Don’t forget that our website is also secured by SSL for data encryption and information security.